Business Services At Accounts Easy, we focus on small to medium sized businesses. What we have learnt over the years is that the majority of our clients need assistance with more than just their books. This is why we have a dedicated team to deliver a variety of other business services. From general daily tasks to big projects, the team at Accounts Easy can help. Our team can act like your personal assistant or secretary, completing tasks that you don't have time for, don't have the resources to complete or don't have the skills internally to do. Our clients have responded well to the inclusion of these services, and appreciate the full range of services we now offer. Below outlines some of the tasks we can do, however, we understand each business is different, and solutions need to be customised for your individual business needs. We recommend clients book us in to go through their business operations so we can determine what services we can offer to help reduce your load. Policies and Procedures We specialise in the writing and implementation of workplace policies and procedures. We have standard workplace policies and we can also write policies and procedures specifically for your individual businesses. We take into account the way you operate, and design policies around it. This ensures your are not only meeting your employer obligations, but are communicating with your staff in a language and style that is appropriate to them. Standard Operating Procedures We also specialise in the writing and implementation of SOPs. We come into your work, observe and work with you and you staff. We learn the way you do things and compare these to industry best-practice. From here, we can tweak and perfect your work-flow processes to increase staff efficiency. SOPs are then trained to employees and monitored for continued success. We also ensure that your work-flow processes are compliant with relevant industry regulations and legislation. Document Writing Accounts Easy can assist in your document writing, from internal communication with employees to external communication with customers and suppliers. Paperless Office A lot of small businesses operate from home, where there is limited space for document storage. This is where a paperless office can come in. We can digitalise all of your documentation and store it neatly in the cloud. Every document is organised into financial years and clearly labelled making it easy to find. Our Paperless Office System is ATO compliant and ensures you have all your important information at hand whenever and wherever you need it. Personal Assistant Are you falling behind and unable to keep up with your emails, phone calls, and customer feedback? Well why not get a personal assistant. Accounts Easy can provide you with a personal assistant for the fraction of the cost of hiring internally. Common tasks our assistants can complete for you include; Answering telephone calls and taking messages Maintaining diaries and booking appointments Typing and word processing Filing- for both paper and paperless offices Managing databases Recruitment and staff training Internal and external correspondence Implementing new procedures and administrative systems Letter writing Marketing Accounts Easy can handle your small to medium marketing requirements, including social media, website design and customer correspondence.Click here to find out more about our marketing services Want to learn more? Contact our friendly team for a complimentary initial client review!